Privacy Policy

This Privacy Policy outlines how personal information is collected, used, disclosed, and managed in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

Personal information may be collected in various ways, including but not limited to:

When individuals access or use services or websites;
Through communications such as email, phone, or online forms;
When users subscribe, register, or provide information voluntarily.

Types of information that may be collected include, but are not limited to:

Name;
Contact details (such as email address, phone number, and address);
Payment and billing information;
IP addresses and browser information;
Any other personal data voluntarily submitted.

2. Use of Personal Information

Personal information may be used for purposes including:

Providing and managing products or services;
Communicating with individuals;
Improving user experience;
Meeting legal and regulatory obligations;
Marketing and promotional purposes (unless opted out).

3. Disclosure of Personal Information

Personal information may be disclosed to third parties in circumstances such as:

Service providers or contractors performing functions on behalf of the business;
Where required or authorised by law;
With the individual’s consent.

Reasonable steps are taken to ensure third parties handle information in accordance with privacy obligations.

4. Security of Personal Information

Appropriate measures are implemented to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

However, no data transmission over the internet can be guaranteed as completely secure, and individuals provide information at their own risk.

5. Access and Correction

Individuals may request access to their personal information and request corrections if the information is inaccurate, outdated, or incomplete. Requests will be handled in accordance with the Privacy Act.

6. Cookies and Analytics

Websites may use cookies and similar technologies to enhance the browsing experience and gather usage statistics. Users may manage cookie preferences through their browser settings.

7. Overseas Disclosure

In some cases, personal information may be disclosed or stored in locations outside Australia. Reasonable steps will be taken to ensure such overseas recipients do not breach the APPs.

8. Complaints

Privacy concerns or complaints can be submitted in writing. All complaints will be taken seriously and responded to in a timely manner, in accordance with applicable privacy laws.

9. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in legal, regulatory, or operational requirements. Individuals are encouraged to review it periodically.